Privacy policy

1. Information we collect

We collect information you provide directly when you contact us through our website, including your name, email address, and any message content you submit via our contact form.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through our privacy-focused analytics tool (Umami) and does not use cookies or track you across other websites.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Improve our website and understand how visitors use it
• Communicate with you about projects, services, and updates
• Comply with legal obligations

3. Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and delivering our services, bound by confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of OpenIdle, our clients, or others

4. Cookies and tracking

Our website uses Umami, a privacy-focused analytics platform that does not use cookies and does not collect personally identifiable information. Umami complies with GDPR, CCPA, and PECR regulations by default.

We do not use any third-party advertising cookies or tracking pixels.

5. Data security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@openidle.com.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

9. Children's privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or our data practices, please contact us at: